Category: General State Medicaid Agency Contract (SMAC) Template Toolkit: Consumer Protection Language Advocates Need to Know

State Medicaid Agency Contract (SMAC) Template Toolkit: Consumer Protection Language Advocates Need to Know


December 2, 2025

Justice in Aging
Tuesday, December 2, 2025, 11:00 a.m. to 12:00 p.m.

Today, over five million people are enrolled in Dual Eligible Special Needs Plans (D-SNPs), a type of Medicare Advantage plan designed to serve individuals who are dually enrolled in Medicare and Medicaid. Each D-SNP must enter into a contract with the state in which the D-SNP operates called the State Medicaid Agency Contract (SMAC). The SMAC can be an important tool in ensuring D-SNPs are responsive to the needs of enrollees. This webinar will discuss the Justice in Aging's SMAC Toolkit, a resource aimed at equipping advocates with recommendations and template language that they can utilize to ensure their SMACs include consumer protections and reflect the needs of enrollees. Presenters will provide a high-level overview of D-SNPs and SMACs, how advocates can engage with their states on SMACs, and highlight examples from the toolkit of consumer-specific recommendations and template language to include in the SMAC. Who Should Participate: State-based advocates working with older adults and people with disabilities enrolled in Medicare and Medicaid.

Presenters:
• Hannah Diamond, Senior Policy Advocate, JIA
• Samantha Morales, Senior Policy Advocate, JIA

Background Reading for Advocates:

Register for SMAC Template Toolkit

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